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Delivery in Spain, except Canary Islands 14 days to return it 100% secure payment Support: 632 233 685

Terms of sale

These terms govern purchases on eoferta.es, in accordance with Royal Legislative Decree 1/2007 (General Law for the Protection of Consumers and Users) and the LSSI-CE.

Who is selling

Products and prices

Each product page shows the product's main features. All prices are in euros and include VAT (IVA). Shipping costs and the total price are shown before you pay. We deliver to mainland Spain, the Balearic Islands, Ceuta and Melilla. We do not currently deliver to the Canary Islands or outside Spain. Deliveries to Ceuta and Melilla do not include Spanish VAT. Local taxes (IPSI) and customs formalities may apply, and are not included in our price.

When a product is shown as reduced, the previous price is the lowest price we charged for that product in the 30 days before the reduction.

If a price is clearly wrong, we will let you know and you can confirm the order at the correct price or cancel it at no cost.

How to buy

  1. Add the products to your basket.
  2. Enter your details and delivery address.
  3. Check the order, shipping and total, and correct anything you need to before confirming.
  4. Accept these terms and press «Order with obligation to pay». That button means you are obliged to pay.

You will receive the order confirmation and these terms by email. The contract is concluded when we confirm the order. We keep the electronic order document and you can ask us for a copy. The contract can be concluded in Spanish or English.

Payment

Payment is by card through Stripe, over a secure connection. We do not store your card details.

Invoice

You will receive your invoice as a PDF with the order confirmation email. By buying, you agree to receive it electronically. If you would rather have it on paper, ask at admin@eoferta.es. If you need an invoice in your name, enter your tax ID (NIF) at checkout.

Availability

If a product turns out to be unavailable after your purchase, we will let you know and refund what you paid without delay.

Delivery

We deliver Monday to Saturday. Unless we agree otherwise, delivery will not take more than 30 calendar days from the conclusion of the contract. The risk of loss or damage to the product stays with us until you, or the person you name, receive it. More information in Shipping and delivery.

Withdrawal

If you are a consumer, you have 14 calendar days from delivery to withdraw without giving a reason. You can do so at Withdraw from contract here. Terms and costs in Returns and withdrawal.

Guarantee and after-sales service

New products have a 3-year legal guarantee. More information in Guarantee.

Complaints

You can complain by email (admin@eoferta.es), by phone or WhatsApp (632 233 685) or by post (Avda Río Boladiez 47, 45007 Toledo), and ask us for a complaint form (hoja de reclamaciones). We will give you a receipt with a reference for your complaint and reply as soon as possible, and within 15 days at most.

We are not currently signed up to any alternative dispute resolution body or code of conduct. If you are not satisfied with our reply, you can contact the consumer services of your autonomous community or the Castilla-La Mancha Consumer Arbitration Board (arbitraje@jccm.es).

Applicable law

Spanish law applies, without prejudice to the mandatory rules that protect you as a consumer. If you are a consumer, you may go to the courts of your place of residence.

Last updated: November 2026.