Privacy policy

This policy explains how we process your personal data, in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

Data controller

• Owner: Mustapha Bouzarad Ait Baha
• Trade name: Electro Oferta
• Tax ID (NIF): 04258840E
• Address: Avda Río Boladiez 47, 45007 Toledo, Spain
• Phone and WhatsApp: 632 233 685
• Email: admin@eoferta.es

What data we process

• Contact and delivery details: name, address, phone and email.
• Order and billing details.
• The messages you send us and withdrawal requests.
• Technical data needed for the site to work and stay secure, such as your IP address.

Your card details are handled directly by Stripe. We neither see them nor store them.

Why we process it and on what legal basis

• Managing your purchase, delivery, returns, withdrawal and guarantee: performance of the contract.
• Issuing invoices and meeting tax, accounting and consumer obligations: legal obligation.
• Answering your questions: your request and our legitimate interest in helping you.
• Protecting the site against fraud and attacks: legitimate interest.
• Sending you marketing messages, only if you agree: your consent, which you can withdraw at any time.

Do you have to give us your data?

The details marked as required in the order are needed to enter into and perform the contract. Without them we cannot process your purchase. We do not make decisions based solely on automated processing that significantly affect you, apart from the automatic anti-fraud checks Stripe applies when processing payment.

How long we keep it

For as long as our relationship lasts and, afterwards, for the applicable legal periods: generally 6 years for accounting and billing records, and as long as needed to deal with possible claims.

Who we share it with

We do not sell your data. We only share it with those who need it to provide the service, and with public authorities when the law requires it:

• Stripe: payment processing.
• Carriers and Packlink: order delivery and returns.
• LucusHost: web hosting.
• OpenFreeMap: shows the map on the shops page. When you open it, your browser requests the map images from it, and it may see your IP address. It does not use cookies.
• Automattic (Jetpack): security of access to the site.

Some of these providers may process data outside the European Economic Area. In that case they do so with the safeguards the GDPR requires, such as standard contractual clauses.

Your rights

You can request access to, rectification, erasure, objection to, restriction and portability of your data, and withdraw your consent, by writing to admin@eoferta.es. If you believe we have not handled your data properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).

Minors

This shop is intended for adults. We do not knowingly collect data from children under 14.

Last updated: November 2026.