Shipping and delivery

Delivery time

We deliver Monday to Saturday. Unless we agree otherwise, delivery will never take more than 30 calendar days from order confirmation. If there is a delay, we will let you know.

If we do not deliver on time

You can ask us to deliver within a suitable additional period. If we still do not deliver within that period, you can cancel the contract and we will refund everything you paid without delay. You can cancel immediately if we refuse to deliver, or if the delivery date was essential for you and we agreed that.

Shipping cost

The exact cost is shown before you pay, based on your address and the order.

Delivery areas

We deliver to mainland Spain, the Balearic Islands, Ceuta and Melilla. We do not currently deliver to the Canary Islands or outside Spain. Deliveries to Ceuta and Melilla do not include Spanish VAT. Local taxes (IPSI) and customs formalities may apply, and are not included in our price. If you have any questions, call us or message us on WhatsApp at 632 233 685.

When you receive your order

The risk during transport stays with us until you receive the product. If you can, check the package in front of the driver and note any knocks or visible damage on the delivery note. If you find a problem later, let us know as soon as possible. None of this limits your withdrawal or guarantee rights.

Your old appliance

If you buy a new electrical product, such as an appliance or a compressor, you can hand over an equivalent old one, of the same type and function, free of charge for recycling. We ask you at checkout whether you want to do this.

• If you answer yes, we collect it free of charge from the delivery address. We will contact you to agree the day, which can be the delivery day or a separate one, and you will sign a collection note.
• You have at least 30 calendar days from purchase to hand it over. If you change your mind after paying, tell us within that time and keep your invoice.
• The appliance must be disconnected, empty and ready to collect.

Never throw an electrical appliance in the rubbish: the crossed-out bin symbol means it must be recycled separately. You can also take it to your local recycling point (punto limpio).

Installation

Installation is not included unless stated on the product. Ask us about options and prices.

Last updated: November 2026.